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Graphic Designer

Reports to: Director, Content & Creative

Organization Background

The Hamilton Sports Group is responsible for the operation of the fifteen-time Grey Cup Champion Hamilton Tiger-Cats along with the four-time CPL Champions Forge FC.

Hamilton Sports Group, parent company of the CFL’s Hamilton Tiger-Cats and CPL’s Forge Football Club, is seeking a Coordinator, Marketing and Communications, to help the organization achieve its business objectives and create a memorable experience for Canadian sports fans from coast to coast.

Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to being champions in every way.

Role Function: This role will complete graphic design projects and assist in supporting and executing Club marketing, promotional and branding initiatives.

Duties/Responsibilities:

Work with the Lead Designer, Director of Content & Creative, and other creatives to design projects as assigned, applying imagination, creativity, and originality from brainstorming phase through to print and digital production.
Complete graphic design projects as assigned including original creation or edits of campaigns, signage, event collateral social media and web graphics within club brand guidelines.
Collaborate with printers to develop new creative and cost-effective looks and ways to create Club design products, including identifying higher quality, more cost-effective printing resources and products.
Complete projects within designated timelines.
Assist with copywriting, copyediting and proofreading as assigned.
Work efficiently with internal departments and external clients to meet design needs and goals and ensure a high level of satisfaction of graphic design projects.
Participate, as requested, in all departmental and Club events including home gameday activities.
Help maintain brand consistency across all Club assets including internal departments (video, website, social media, etc.), advertising, partner activations, etc.
Perform various other tasks that may be assigned from time to time by the Lead Designer and other departmental leadership.

Skills Required:

Proficiency in Adobe Photoshop & Illustrator in MAC environment.
Strong graphic design knowledge and experience including a solid understanding of layout, hierarchy, typography, color theory, patterns, and other design principles.
Strong skillset in designing graphics for apparel and other merchandise items.
Strong skillset in designing logos and usage of logo assets.
High Sports IQ of Football and Soccer.
Working knowledge of printing processes and press checks.
Proven ability to apply working knowledge of creative writing, copywriting, and copyediting skills.
Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment.
Strong interpersonal skills and the ability to create and maintain solid working relationships at all levels externally and across the organization.
Possess excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines.
Ability to maintain confidential and/or proprietary information.
Ability and internal drive to demonstrate a positive, winning attitude and a strong work ethic in the performance of all job responsibilities.
Effective verbal and written communication skills.

Education/Experience:

1-2 years of relevant work experience.

Title: Graphic Designer
Status: Full-Time, Exempt
Department: Content
Reports to: Lead Graphic Designer

If you are interested in being a part of an exciting atmosphere at Tim Hortons Field, please:

Email your resume to design@ticats.ca

Include your resume and portfolio

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Thank you for your interest in joining the team. Only those selected for an interview will be contacted.

Guest Experience Team

TERM LENGTH: April 2024 – December 2024

OVERVIEW

The Hamilton Tiger-Cats and Forge FC are looking for enthusiastic individuals to join the Guest Experience Team (GE Team) for the 2024 season! Each position plays an integral role in successfully creating and delivering a world-class guest experience at Tim Hortons Field. The GE Team works all events at Tim Hortons Field. This includes: Hamilton Tiger-Cats home games, Forge FC home games, concerts, and other sporting events.

This opportunity is perfect for anyone looking to gain experience working in event management, the sports and entertainment industry, and who enjoys working in a team and customer-facing environment.

Game day opportunities include:

Ticket Scanners
Ushers
Parking Attendants

RESPONSIBILITIES AND DUTIES

Ticket Scanners:

Greet all guests entering Tim Hortons Field in a friendly manner
Scan tickets upon guest entry
Read tickets carefully to provide accurate directions to seating sections
Work efficiently in a team environment to minimize wait time and congestion at gates
Assist co-workers in other positions by covering for breaks

Ushers:

Check assigned section before events to ensure all seats are presentable and after events to identify any lost items
Correctly direct guests to their seats and to other areas of interest inside Tim Hortons Field
Monitor assigned sections throughout events and resolve any minor issues or concerns that arise
Check to ensure that nobody encroaches on guests in accessible seating
Hold guests at the top of the assigned section while football plays are ongoing
Interact and converse with guests to enhance their overall experience at the venue

Parking Attendants:

Ensure only guests with appropriate parking passes are permitted into the correct lots
Quickly process transactions for guests parking at paid lots
Efficiently and safely guide vehicles in an organized manner to parking spots within designated lots

QUALIFICATIONS

Skills and Abilities:

Excellent customer service skills, a positive attitude, and an outgoing personality
Great communication and organizational skills
Team player who excels while working with others
Ability to work in a fast-paced environment and make quick and accurate decisions
Committed individual with a strong work ethic and a willingness to take on any task

Education and Experience:

Relatable experience in a previous role
At least 18 years of age
Interest in working in event management, the sport and entertainment industry, and in a fan experience role
Experience in a front-line service or customer-facing position

If you are interested in being a part of an exciting atmosphere at Tim Hortons Field, please:

Email your resume to GEjobs@ticats.ca

Include your preferred role in the application email
Please indicate in your application email where you heard about this job opening

The Hamilton Tiger-Cats and Forge FC value diversity and inclusion of all candidates and will provide accommodations if needed. If you need any specific accommodations, please outline this in your application email.

Thank you for your interest in joining the team. Only those selected for an interview will be contacted.

Mascot

Reports to: Coordinator Game Production & Events, and Coordinator, Community Partnerships

Job Summary:

The Hamilton Sports Group are looking for dedicated, responsible & active individuals with a flexible
schedule to dress as the mascots for community events, appearances & game days as needed. Selected individuals will be added to our list of mascots to contact for games and events.

This position pays per game/event.

Essential Functions:

Perform as the mascot personality in the eyes of the public.
Interact with kids and fans during events in a positive and exciting way.
Work with mascot spotter to ensure both fan and mascot safety.
Appearances may also include but not limited to suite visits, crowd prompts, dancing & various photo opportunities.
Other duties as assigned.

Qualifications:

Expression of a friendly, engaging, enthusiastic & animated personality within a non-speaking role.
Must be comfortable performing & interacting with fans in front of large crowds.
Good physical condition with the ability to withstand the demands of performing in a costume.
Ability to be self-sufficient and work individually when needed.
Flexible schedule – Must be able to work home games, nights/weekends and holidays as required.
Prior mascot or related experience preferred but not required.
Minimum 18 years of age.

How to apply:

Please send resume and cover letter to eventproduction@ticats.ca with the subject line

“(First and Last Name) – Mascot Position”.

Operations Team Member

The Hamilton Tiger-Cats and Forge FC are looking for energetic, passionate, and dedicated individuals to join our Operations Team. Successful applicants will join our Team in providing a world-class game-day experience throughout the 2024 season at Tim Hortons Field.

Responsibilities and Duties:

Set-up and tear down of all game-day marketing and corporate activations
Set-up all premium and non-premium ticketing areas, including but not limited to the Club Level, Suite Level, and Stelco North End
Execute stadium conversion from Forge to Tiger-Cats and vice versa, including all in-bowl branding
Set-up of any event spaces utilized during games or on off days
Set-up all parking infrastructure and signage
Assist all other departments to ensure that the game-day experience is a success
Assist with stadium setup for licensee events
Work in a variety of weather conditions, including the possibility of inclement weather

Ideal candidates possess:

A charismatic, cheerful, and energetic personality
A strong work ethic and the ability to work well in a team environment
Ability to follow directions and work without direct supervision
Excellent problem solving skills
An ability to work well under pressure while remaining calm in all situations
Passion for football, soccer, and the Hamilton community

Operations Team Requirements:

Must be at least 18 years old
Must be able to work 75% of Tiger-Cats and Forge FC games
Ability to lift up to 50lbs
Availability during weekdays is an asset, but not a requirement
Must comply with all Tiger-Cats and Forge FC personal hygiene and grooming guidelines

Interested candidates should send a cover letter and resume to: stadiumoperations@ticats.ca

Please reference “Operations Team Member – Your Name” in the subject heading. The Tiger-Cats and Forge FC thank you for your interest in being a part of our Team. Only those candidates selected for an interview will be contacted.

Retail Sales Associate

OVERVIEW

Looking for an experience like no other? Interested in becoming part of a dynamic team? Have a passion for sports and being a part of something “bigger”? If so, we want you to become a part of our team. The Hamilton Tiger-Cats and Forge FC are hiring Retail Sales Associates for the upcoming 2024 season.

POSITION DESCRIPTION

Retail Sales Associates will be responsible for providing outstanding customer service through the sales of retail merchandise at their assigned outlet. In this role, our staff will be focused on driving top line sales, strengthening an environment in which customer service is a top priority and offering our fans the best shopping experience available. Each individual will bring energy, inspiration and a drive to always be the best. Your passion, energy and excitement will be reflected through your interactions with our fans and is the foundation of our in-store culture.

RESPONSIBILITIES AND DUTIES

Assist customers with locating suitable products, sizes, styles and colours
Handle a variety of payment options accurately and in a timely manner through our POS system (ERPLY)
Maintenance, merchandising and responsibility of an assigned store location
Monitor customer satisfaction through interactions during sales presentations
Respond to customer problems with a focus on problem resolution within pre-approved limits
Seek customer feedback about Ticats products, services and events
Performs other duties as delegated or assigned by the Warehouse/Online Lead, Operations Manager, Director of Corporate Partnerships and Retail and other Senior Management

QUALIFICATIONS

Skills and Abilities:

Exceptional team player
Willingness to go above and beyond the necessary tasks to achieve organizational goals
Outgoing, energetic and passionate about providing the best fan experience on game days and throughout the year
Excellent ability to communicate and solve problems as they arise
Enthusiastic about working in a unique, fast-paced and ever changing environment
Flexible availability to work irregular hours and a commitment to all required home/work dates
Skilled at processing transactions/payments with accuracy and with a high level of attention to detail in a short amount of time
Proficient computer skills and a willingness to learn

Education and Experience:

Experience in a high volume retail environment is an asset
Opportunities for additional work at Tim Hortons Field hosts new, non-football related events throughout the year. Ie. The NHL Heritage Classic, Arkells the Rally concert

If you feel you could be an asset to the team, are interested in becoming a key member of our game day staff and have a genuine passion for football, soccer AND retail, we’d love to hear from you!

Please submit all applications to us at retailassociate@ticats.ca. Please indicate in your application email where you heard about this job opening (i.e. Hamilton Tiger-Cats website, Indeed, a specific job fair, university/ college job board, etc.).

The Hamilton Tiger-Cats and Forge FC value diversity and inclusion of all candidates and will provide accommodations if needed. If you need any specific accommodations, please outline this in your application email. The Hamilton Tiger-Cats and Forge FC thank you for your interest in being a part of our team. Only those candidates selected for an interview will be contacted.

MISSION STATEMENT

The purpose of the Hamilton Tiger-Cats and Forge FC Internship Program is to educate participants in the areas of operation of a professional sports organization and to prepare interns for entering the career marketplace by providing real work experience, connections and expanding future employment and educational opportunities.

PROGRAM BENEFITS

The Hamilton Tiger-Cats and Forge FC Internship Program will offer the following career benefits and opportunities to everyone who participates in the program:

Skill Development

Learn how a professional sport organization successfully operates by working in multiple areas of the business with knowledgeable sport industry professionals.
Gain confidence in essential workplace-related skills by completing tasks that involve time management, communication, and teamwork skills.
Apply knowledge gained from post-secondary education and previous experiences to develop new programs and initiatives that have a direct impact on the success of the organization and its teams
Learn how to work under pressure in a game day environment and execute key programs for the organization.
Throughout the season, work with other interns on a major project and discover how to work in a group setting while accomplishing your individual and group’s goals

Networking

Build a professional network by working with experienced sport industry specialists from inside and outside of the organization
Meet with an assigned director from the organization once a month and discuss and review career objectives
Attend group discussions and share challenges and success stories with fellow interns

Career Advancement

Enhance resume for future employment opportunities and/ or for potential graduate school applications
Use experience to learn about yourself, evaluate career objectives, and set new career and personal goals
Receive and utilize professional tools such as a welcome package, business cards, and LinkedIn headshot

SPECIFIC DETAILS

Locations: 64 Melrose Avenue North (Tim Hortons Field) – Hamilton, Ontario

Internship Duration: The seven-month term between Wednesday, May 1 to Friday, November 29.

Hourly Commitment: Regular business hours + Community Events outside of regular business hours + All 2024 Hamilton Tiger-Cats home games (not including Forge FC specific positions). In addition to this, depending on the internship role there will be opportunities to work Forge FC home games and other special events at Tim Hortons Field.

Payment: $300 per month stipend and an honorarium paid on completion of the term.

Game day Hours: $75 for each Tiger-Cats game worked and $60 for each Forge FC game.

REQUIREMENTS

Applicants for the Hamilton Tiger-Cats and Forge FC Internship Program must be enrolled in a degree/diploma program and receive course credit upon completion of this internship.

Applicants must also have a valid driver’s license and access to a car.

Successful candidates must be hard-working, dedicated, self-motivated individuals who possess exceptional interpersonal skills, organizational skills, and have a passion for sport.

HOW TO APPLY:

Candidates must email their résumé and cover letter the email address included in the description
Intern job descriptions can be viewed on the following pages.
Email subject should read: “2024 (name of internship position) Application”
Please indicate in your application email where you saw this internship posting advertised (i.e.  Hamilton Tiger-Cats website, indeed, SIRC, university/ college job board, etc.).

The Hamilton Tiger-Cats and Forge FC value diversity and inclusion of all candidates and will provide accommodation if needed. If you have any specific accommodations, please outline this in your application email.

The Hamilton Tiger-Cats and Forge FC thank you for your interest in joining our organization for the upcoming seasons.

Intern, Retail Operations

The Tiger-Cats Shop located at Tim Hortons Field offers a year-round shopping experience for both the Hamilton Tiger-Cats and Forge FC brands. Our mission is to deliver our fans the best shopping experience supported by the best products and exceptional customer service. The Retail Operations team is looking to fill a four- or seven-month internship position with an individual committed to delivering consistent and memorable experiences to all those who walk through our door. This role will also provide an opportunity for networking along with valuable retail operations and managerial experience.

Responsibilities and Duties:

Interns will be mentored and learn from highly experienced and dedicated retail professionals who portray all that the organization is about
This Internship Program is open to college and university students who possess a passion for a career in the Sporting Goods Business/Sport Management field
Interns will participate in four- or seven-months of gaining hands-on, meaningful work experience by working on the sales floor, merchandising products in-store, shipping and receiving responsibilities, hiring game/event staff, game-day set-ups and more.
Interns will fully participate in all day-to-day activities, game-days and other significant events in which the Retail Department has a presence
Interns will get exposure to many aspects of the retail business while meeting key leaders in the company
Interns will get exposure to a wide range of management responsibilities, daily processes and procedures and will play an important role in everything going on within the Retail department
Interns will have an opportunity to gain first-hand insight about the organizational culture which will prepare them to consider a potential career with us following graduation

Qualifications and Skills:

Strong focus on delivering best-in-class customer service and support
Strong verbal and written communication skills and problem solving ability
Attention to detail and desire to improve and perfect any projects undertaken
An ability to work well under pressure in a fast-paced environment
Excellent organizational and time management skills
Passion for sports (football and soccer), the Tiger-Cats, Forge FC, and the entire Hamilton community
A flexible schedule as attendance for every home game is mandatory as well as other scheduled events
Previous experience working in retail is an asset

Previous experience working in retail is an asset Please email résumé and cover letter to retail@ticats.ca

Intern, HSG Community Partnerships

The Hamilton Sports Group (The Hamilton Tiger-Cats and Forge FC) proudly support and promote healthy, active, and empowered youth within our community through youth football, youth soccer, health and wellness education, and social responsibility initiatives. HSG is looking for an individual who has a genuine passion for sports who is looking to make a positive impact in the Hamilton community. This individual will assist with key programs and events developed and executed by the Community Department for the Tiger-Cats and Forge FC.

Candidates must be available for the full-length of the internship program (Wednesday, May 1 to Friday, November 29). In addition to regular business hours, candidates must be available to work all home games and community events on evenings and weekends as needed.

Responsibilities and Duties:

Administration
Process and fulfill all donation requests in a timely and suitable manner
Process and schedule mascot appearances and requests. Ensure costumes are scheduled to be cleaned and readily available for appearances
Assist in drafting event materials including briefing, planning, and event debrief documents
Order and track inventory for all events, programs, and marketing assets
Provide additional administrative support to the Community Department
Community Programming
Assist with planning marquee events and community initiatives which support our mission including internal events, 3rd party events, corporate promotions, and game day programming
Work with community partners and organizations to build relationships and drive engagement
Community Events and Gamedays
Assist the Community Partnerships Coordinator and Manager in the execution of all community events, festivals, and event activations
Assist in various community gameday roles including: pre-game events, community partner activations, team flag execution, and community groups
Attend community events and appearances with players and team representatives

Qualifications and Skills:

Superior interpersonal and customer service skills
Strong verbal and written communication skills and problem solving ability
Excellent organizational and time management skills
Positive attitude and ability to work as a team and independently
Previous athlete interaction and community relations experience is an asset
Ability to work weekends and evenings to help facilitate community programs/ events/ game days
Must hold a valid driver’s license and have access to a vehicle

Please email résumé and cover letter to community@ticats.ca

Intern, Ticketing & Events

The HSG Ticketing & Events Intern will acquire a complete understanding of event execution and ticket administration with a focus on providing support to all aspects of the revenue generating business. Working with our team, the candidate will execute all events relating to ticket activities, including operating the box office on game/match days for the Tiger-Cats and Forge FC, along with other duties as listed below.

Responsibilities and Duties:

With guidance from the ticketing team, the candidate will set up, manage, and execute all
Ticketing Department events including: minor soccer/football partner events and others designed to drive ticket revenue
Collect data at events to widen HSG’s database and ensure that proper processes are followed
Ensure that the collected data is inputted into the ticketing system correctly for other ticket representatives to follow up on
Assist the Ticket Operations, Business Development, and Customer Service departments in daily operation of the ticketing business
Learn Archtics, the Ticketmaster ticketing system, including the sales process and pulling reports
Gain customer service experience while working in the Box Office on gamedays
Assist with general administrative work including but not limited to: maintaining/organizing digital accounts, data entry, copying, filing, sales reporting
Any other duties assigned by your Manager(s)
Evening and weekend work will be required as most of the events will happen during this time

Qualifications and Skills:

Passionate about the long-term development of their experience and the creation of new initiatives
Superior customer service and interpersonal skills
Friendly, out-going personality
Attention to detail and a strong work ethic
Excellent organizational and time management skills
Ability to adapt to a variety of roles/tasks
Adept with Microsoft Office programs, particularly Excel
Shows strong initiative
Passion for sport, the Hamilton Tiger-Cats, Forge FC, and the Hamilton community
Must possess a G driver’s license and have access to a vehicle at all times

Please email resume and cover letter to ticketops@ticats.ca

Intern, Graphic Design

The Hamilton Tiger-Cats and Forge FC are seeking a creative individual who wants to work in a fast-paced, hands-on environment and learn the ins and outs of brand strategy and visual design in the sport industry. The Graphic Design Intern will be a key member of the creative team and will be responsible for stewarding two brands through a variety of design deliverables including: website, digital and traditional advertising, print, signage, merchandise, sales collateral, and more.

Responsibilities and Duties:

Collaborate with the creative team to create media and graphics for the Hamilton Tiger-Cats and Forge FC platforms
Create graphics for social media, print collateral and other marketing, ticketing, and partnership tools
Create videoboard, ribbon board, in-stadium TV graphics, and templates for use on game days
Work with existing creative designs and execute original designs based on supporting strategy and brand guidelines
Work closely with all internal departments including but not limited to: Marketing, Partnerships, and Ticketing
Maintain knowledge of creative/social trends and best practices

Qualifications and Skills:

Proficiency with Adobe Photoshop, Illustrator, and InDesign *After Effects
Excellent organizational and time management skills
An ability to work well under pressure and meet deadlines in a fast-paced environment
Attention to detail and desire to improve and perfect any projects undertaken
Positive attitude and ability to work in a team environment and independently
Passion for football, soccer, the Hamilton Tiger-Cats, Forge FC, and the Hamilton community

Please email résumé, cover letter, and previous work to design@ticats.ca

Intern, Guest Experience

The Hamilton Tiger-Cats and Forge FC Guest Experience Department strives to offer a world class fan experience, creating exemplary moments that set a new standard for guests that enter our venue. The Guest Experience Intern will play a key role in executing and improving departmental programs to ensure all guests at Tim Hortons Field receive the best possible customer service. Also, the role will provide valuable recruitment and management experience.

Responsibilities and Duties:

Assist in interviewing and hiring a portion of the Guest Experience Team (ushers, ticket scanners, parking attendants, etc.)
Update the GE Team training programs and assist with staff training.
Help with scheduling and managing the GE Team at all Tim Hortons Field events.
Manage the Tim Hortons Field Ambassador programs including special occasion in-seat visits and accessible escorts.
Oversee the staff rewards program.
Create new policies and procedures for the GE Team and for fans to ensure the highest level of service is provided at Tim Hortons Field
Assist in managing guest feedback systems to evaluate the impact of various guest experience initiatives.
Research, identify, and implement opportunities for new guest experience programs.
Available to work evenings and weekends.

Qualifications and Skills:

Superior customer service skills developed through previous experience in consumer-facing roles
Event management skills developed through previous experiences.
Attention to detail and a genuine desire to improve best practices and procedures.
An ability to work well under pressure with others in a fast-paced environment.
Strong verbal and written communication skills and problem-solving abilities.
Excellent organizational and time management skills
Previous leadership experience is an asset.
Passion for football, soccer, the Tiger-Cats, Forge FC, and the Hamilton community

Please email resume and cover letter to guestexperience@ticats.ca.

Intern, Corporate Partnerships

Responsibilities and Duties:

Work with the Corporate Partnerships Team to execute sponsorship contract deliverables
Assist in the preparation of prospect proposals and end of season reports including tracking and archiving sponsorship elements (i.e. maintaining photo database and broadcast clips)
Assist with the planning and execution of client prospecting and relationship building events
Organize and facilitate sponsor appearances (players, mascots, and/or cheerleaders)
Assist the Corporate Partnerships Department with both Ticats and Forge FC game day related tasks and preparations
Execute game day sponsorship activations, promotional elements, and partner accreditation
Work collaboratively with the Corporate Partnerships Client Service Team to ensure that all client deliverables, internal responsibilities, and reporting are completed in a timely manner
Assist in general departmental administrative tasks

Qualifications and Skills:

Organized and proactive
Problem solver in any given situation
Strong attention to detail
Strong verbal and written communication skills
Ability to act professionally in situations with clients
Ability to work under pressure in a fast-paced environment

Assets:

Proficient in Microsoft Office – specifically PowerPoint and Excel
Proficient in Adobe Creative Suite – specifically Photoshop
General understanding of the professional sport industry
Previous sales and/or client service experience

Please email résumé and cover letter to partnerships@ticats.ca

Intern, Game Production

The Hamilton Tiger-Cats and Forge FC are committed to creating an unforgettable game day and event experience for thousands of fans each year. We are looking for a dedicated individual to become an integral member of our production and events team. The successful candidate will have a specific focus on the planning and execution of all home games and major events during the 2024 season.

Candidates must be available for the full-length of the internship program (seven months, May-November). Candidates must be available to work all Tiger-Cats and Forge FC home games as well as available to work evenings and weekends as needed.

Responsibilities and Duties:

Participate in the overall season preparation and execution of all Tiger-Cats and Forge FC home games, premium events, and other day-to-day business operations
Assist with planning and execution of all content, promotions, theme nights, and other in-game initiatives at Tiger-Cats and Forge FC home games
Act as game day Stage Manager for all Tiger-Cats and Forge FC home games
Act as a point of contact in the production of department driven events
Manage the department’s event equipment and other department resources
Conduct research projects to gain insights for department initiatives
Create recaps of events and assist with preparation of presentation materials for meetings
Assist with general administrative work including but not limited to: maintaining/organizing files, data entry, copying, and filing
Other duties as assigned

Qualifications and Skills:

Currently enrolled in a Sport Management, Marketing, or Event Management program
Positive attitude and ability to work as a team and independently
Working knowledge of Microsoft Office programs: Word, Excel, PowerPoint, and Outlook
Strong verbal and written communication skills
Outgoing personality with excellent customer service skills
Ability to work evenings and weekends as dictated by scheduled home games and events
Must hold a valid driver’s license

Please email resume and cover letter to eventproduction@ticats.ca.

Intern, Marketing

Responsibilities and Duties:

Assist in the authoring all fan newsletters, season seat holder email communications, game day and event updates, and ticket administration emails for both the Tiger-Cats and Forge FC
Provide assistance with the organization and execution of Tiger-Cats and Forge FC media planning, including: print, radio, direct to consumer, out of home, display advertising, and digital advertising
Play a role in the creative development of advertising and promotional materials
Assist in posting content to and maintenance of Tiger-Cats and Forge FC social media accounts
Monitor social media channels and the internet for mentions of the Tiger-Cats, Forge FC, and discussions on related keywords
Collaborate on social media projects and contests to promote engagement and expand fan-bases for both teams
Assist in creating campaign reports as needed
Complete research to help develop and plan the following year’s marketing initiatives and calendar
Assist with preparation of presentation materials for meetings
Assist with general administrative work including but not limited to: maintaining/organizing files, data entry, copying, filing, and faxing

Qualifications and Skills:

Quality writing, editing, and copywriting skills
Organizational skills
Demonstrated teamwork and work ethic
Familiarity with Google Analytics, Ads Manager, Microsoft Excel, and other digital marketing tools is a plus.
Strong football, soccer, Tiger-Cats, and Forge FC knowledge
Must have a passion for CFL football and CPL soccer
Social media outlet and management experience
Experience with various social media platforms including: Facebook, Twitter, Instagram, Tumblr, Snapchat, and Pinterest
A winning, team oriented, passionate attitude with a strong sense of urgency
A passion for creativity, with the ability to link ideas to business performance opportunities

Please email résumé and cover letter to marketing@ticats.ca

Intern, Stadium Events & Operations

The Hamilton Tiger-Cats Event Operations Intern will have the opportunity to plan and execute events and game day activities at Tim Hortons Field, a state of the art facility. This individual will be responsible for assisting with the planning, design, and implementation of all events at Tim Hortons Field. They will play a significant role in improving and executing departmental programs to ensure all targets are met with successful outcomes. The role also will provide valuable recruitment and management experience.

Responsibilities and Duties:

Assist in hiring, training, and managing the game day Operations Team for all Tiger-Cats and Forge FC home games, and special events.
Assist in the preparation of the stadium for each stadium event – set up parking signage, gate barricades, field of play, and all specialty seating areas
Coordinate and supervise all corporate partners with their game day activations at Tim Hortons Field
Lead the game day Operations Team with set-up/tear down of all game day activations
Aid in the setup of minor stadium events, such as corporate meetings, community initiatives, and season seat holder events.
Support the Stadium Events and Operations Coordinator with all operational details for game days and special event activations

Qualifications and Skills:

Superior event management skills developed through previous operations and event management experience
Strong attention to detail and desire to improve best practices and procedures
An ability to work well under pressure in a fast-paced environment
Strong verbal and written communication skills and problem solving ability
Excellent organizational and time management skills
Passion for football, soccer, the Tiger-Cats, Forge FC, and the Hamilton community
Previous leadership experience is an asset

Please email résumé and cover letter to stadium@ticats.ca

Intern, Communications

The Hamilton Tiger-Cats and Forge FC Communications Department strives to offer the best media/public relations support in the Canadian Football League and the Canadian Premier League. The Communications Intern will play a key role in accomplishing this, while supporting both the football, soccer, and the business sides of the organization. The role will also provide an opportunity for networking, and valuable operational and managerial experience.

Responsibilities and Duties:

Help enhance the image and profile of the Tiger-Cats and Forge FC in the media and with the public through strategic communications planning and execution
Assist in compilation of news releases and advisories, media guides and other publications, and game notes and media kits
Maintain media contact lists
Oversee accreditation process
Game day responsibilities include: credential distribution at media entrance, press box runner, and statistician assistant
Assist in the compilation and delivery of media packets for visiting media, featuring: game notes, clippings, credentials, and statistics
Help monitor CFL and CPL news at all times and keep appropriate internal staff informed
Help coordinate the activities of the team photographer
Serve as the team archivist (photos, etc.)

Qualifications and Skills:

Passion for football, soccer, the Hamilton Tiger-Cats, Forge FC, and the Hamilton community
Strong verbal and written communication skills and problem solving ability
Attention to detail and desire to improve and perfect any projects undertaken
An ability to work well under pressure in a fast-paced environment
Excellent organizational and time management skills
A flexible schedule as attendance for every Tiger-Cats and Forge FC home game is mandatory
Previous experience working with high profile coaches/athletes is an asset

Please email résumé and cover letter to communications@ticats.ca.

Intern, Video Production

Responsibilities and Duties:

Produce video content for social media, ticats.ca, forgefc.canpl.ca, and the game day videoboard
Cover day-to-day media conferences at Tim Hortons Field
Edit videos using Adobe Creative Suite with a focus on Premiere and After Effects
Add graphical elements and animation and render out final formats
Assemble, prepare, and set up equipment prior to filming, including: tripods, monitors, lighting, and cables
Ability to find solutions to technical and/or other practical problems that may occur
Post, update, and coordinate content on ticats.ca and other social media outlets
Identify potential news story ideas relevant to the Tiger-Cats Football Club and Forge FC and its programs and initiatives
Assist in content effort surrounding Tiger-Cats and Forge FC strategies/events
Assist in the creation of social media content, including: photos and blog posts
Collaborate on social media projects and contests to promote engagement and expand fan base
Assist with general administrative work including but not limited to: maintaining/organizing files, data entry, copying, filing, and faxing

Qualifications and Skills:

Football and soccer IQ (ideally some CFL and CPL knowledge)
Ability to work in a fast pace environment with tight deadlines
Camera (DSLR ideally) experience
Must know how to edit in premiere
Ability to use After Effects a big plus
Ability to learn new software

Please email résumé, cover letter, demo reel, and/or previous work to video@ticats.ca