Q: After purchasing my seats, when will I receive my digital tickets?
A: Your digital tickets will appear on your MyTix Account Manager dashboard beginning in early June 2019. Visit www.ticats.ca/mytix to manage your seats at that time.
Q: When do I receive my rewards dollars?
A: You will receive your merchandise and concessions rewards dollars, in the form of a mobile card on your Ticats All Access app, in Spring of 2019 before the season begins.
Q: Do my rewards dollars expire?
A: Yes, your 2019 rewards dollars expire on December 31, 2019. Spend your rewards dollars at Tim Hortons Field on food and beverage during the season, or at the Tiger-Cats Shop on the newest jerseys and merchandise.
Q: Don’t pay for 6 months? How does the Members Advantage program work?
A: Click here to learn everything you need to know about the Members Advantage program, powered by FirstOntario Credit Union. Please contact your ticket representative if you’d like to utilize the program or require more details.
Q: Do payment plans have interest?
A: The three Tiger-Cats payment plans are interest free.
Q: I notice my playoff tickets are included in the price of my season seats. What happens if the Tiger-Cats don’t host a home playoff game in 2019?
A: We will credit your account for any home playoff game not played.