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2021 Grey Cup FAQs

Currently, only Tiger-Cats season seat holders can purchase 2021 Grey Cup tickets. Tickets for non-season seat holders will be available for purchase in summer of 2021. If you would like to learn more about becoming a season seat holder. Please call 905-547-2287 to speak to a rep or email customerservice@ticats.ca.

Currently, we do not have a deadline for season seat holders to commit to their Grey Cup ticket. Once a deadline is determined, the date will be communicated with all season seat holders.

Unfortunately, you are not able to use your account credit towards your Grey Cup tickets. The Grey Cup game is a league game that we do not control. All funds that are part of an account credit must be used towards a Tiger-Cats product.

No, our payment plans are interest free.

It is important to note that there is no risk to your funds. We understand that the current situation with COVID-19, may affect the 2021 season and Grey Cup but we are committed to the return of CFL football and excited to host the Grey Cup next year. To proceed with hosting an event such as a Grey Cup, we need the support of our fans and community in order to move forward with the planning stages.

If the global pandemic causes the 2021 Grey Cup to be played in a different location or in our home market without fans, ticket holders will have the ability to receive a full refund.

You can opt out any time and halt future payments. If you choose to do so, please note that funds will not be refunded unless games are cancelled.

If the global pandemic limits the amount of fans we are able to have at Tim Hortons Field for the 2021 Grey Cup, we would review capacity limitations set out by public health and provide an update to purchasers at the time of revision.

If you are wanting to move into a temporary Grey Cup product, you may do so right away. If you are wanting to upgrade/downgrade into a permanent seat at Tim Hortons Field, a specific window will be provided to season seat holders before seats are released to the public.

You can currently only purchase the same amount of Grey Cup tickets as Tiger-Cats season seats in your account. If you would like to guarantee more seats at the 2021 Grey Cup in Hamilton you can add additional Tiger-Cats season seats to your account now.

If there is an opportunity for our season seat holders to purchase additional Grey Cup tickets, a window will be provided before the public on sale.

Stay tuned for more information about 2021 Grey Cup Festival events and tickets, coming in 2021.

Due to the 2021 Grey Cup being a league-controlled event, there is an $11 facility fee and an $11 service fee in addition to your ticket purchase.